Shipping policy

Effective Date: [Current Date]

Thank you for shopping with Ismayadesigns. We are thrilled to offer you our unique products and strive to provide you with a seamless shopping experience. Please take a moment to review our shipping policy below:

1. Processing Time:

  • All orders are processed within 3 business days (excluding weekends and holidays) from the date the customer is approves the final designs of artwork. We aim to get your order ready for shipping as quickly as possible.

2. Shipping Methods:

  • We offer several shipping options to cater to your preferences. The available shipping methods and estimated delivery times will be displayed during the checkout process.

3. Shipping Rates:

  • Shipping costs are calculated based on the destination, weight, and dimensions of the items in your order. Shipping charges will be displayed during the checkout process before payment.

4. Free Shipping:

  • Enjoy free shipping UK shipping on orders exceeding £65.00 amount. Please note that free shipping is applicable for deliveries within United Kingdom only.

5. Order Tracking:

  • Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

6. International Shipping:

  • Ismayadesigns is delighted to serve customers worldwide. However, please be aware that additional customs duties, taxes, or import fees may apply for international orders. Customers are responsible for any such charges imposed by their respective countries.

7. Delivery Time:

  • Delivery times may vary depending on the shipping method chosen and the destination location. Estimated delivery times will be provided during the checkout process, but please note that these are approximate and subject to postal service delays and unforeseen circumstances.

8. Address Accuracy:

  • Please ensure that the shipping address you provide during checkout is accurate and complete. We will not be responsible for any shipping delays or lost packages caused by incorrect address information.

9. Shipment Confirmation and Delivery:

  • Once your order is shipped, you will receive a shipment confirmation email containing your tracking information. Please ensure that someone is available to receive the package at the provided shipping address during the estimated delivery window.

10. Shipping Delays:

  • While we strive to deliver your order on time, some factors like weather conditions, carrier delays, or other unforeseen events may cause delays beyond our control. We appreciate your understanding in such situations.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at salaam@ismayadesigns.co.uk. We are always here to assist you.

Ismayadesigns reserves the right to modify or update this shipping policy at any time without prior notice. Please refer to this page periodically for any changes.

Thank you for choosing Ismayadesigns. We appreciate your business and look forward to serving you again in the future.

Sincerely,

Ismaya Designs